Our skin care series uses natural water from Kamaishi City in Iwate Prefecture, Japan. Protects and fully moisturises sensitive skin that is prone to drying. Contains skin protecting ingredients Portulaca Oleracea extract, grapefruit seed extract, highly m
Our skin care series uses natural water from Kamaishi City in Iwate Prefecture, Japan. Protects and fully moisturises sensitive skin that is prone to drying. Contains skin protecting ingredients Portulaca Oleracea extract, grapefruit seed extract, highly moisturising Lipidure R (Polyquaternium51) and hyaluronic acid.
Free from fragrance, colour and mineral oils, weakly acidic, paraben free, alcohol free, allergy tested (we cannot guarantee that it will not cause allergies in any users).
WATER, DIPROPYLENE GLYCOL, GLYCERIN, PEG32, GLYCOSYL TREHALOSE, HYDROGENATED STARCH HYDROLYSATE, PORTULACA OLERACEA EXTRACT, POLYQUATERNIUM51, CITRUS GRANDIS (GRAPEFRUIT) SEED EXTRACT, SODIUM PCA, CITRIC ACID, SODIUM CITRATE, ALLANTOIN, BUTYLENE GLYCOL, PHENOXYETHANOL
After cleansing your face, take a sufficient amount in your hand or on a cotton pad, and smooth over your face.
Make sure there are no abnormalities on your skin before/during use.
Discontinue use immediately and consult a dermatologist if you experience any of the following: 1. Redness, swelling, itchiness, irritation, white spots, or skin darkening during or after use. 2. You experience similar symptoms in direct sunlight during or after use.
Do not use on any area of the skin that has problems such as scratches, swelling, or rashes.
Keep out of reach of small children.
Do not store in extremely hot or cold conditions, or in direct sunlight.
Rinse immediately if the product gets into your eyes.
The colour and aroma may vary depending on each product due to its natural ingredients, but this does not affect the quality.
At Our Store, we aim to deliver your orders as quickly and efficiently as possible. Below you will find everything you need to know about our shipping and delivery process.
Shipping Methods & Rates
We offer a variety of shipping options to meet your needs. The cost of shipping depends on the shipping method you choose, the destination, and the size of your order. Please refer to the shipping options available at checkout for more details.
Express Shipping: Delivery within 3-5 business days (next-day delivery for some locations).
International Shipping: Available to selected countries. Delivery time and shipping fees will vary based on destination.
Processing Time
Orders are typically processed within 1-2 business days from the time your order is placed. Please note that during peak seasons or promotional periods, processing time may be slightly longer.
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information so you can monitor the status of your shipment. You can also check the status of your order in your account under “Order History.”
Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected. For international orders, customs processing may cause delays, which are beyond our control.
Domestic Orders: Typically arrive within 3 business days.
International Orders: Delivery times may range from 7 business days, depending on the destination country and customs clearance times.
Lost or Damaged Packages
While we take great care to ensure your items are packaged securely, accidents can happen. If your order arrives damaged or you believe it’s lost, please contact us at customer service email or phone number within 7 days of receiving your package. We will investigate the issue and provide a solution.
Contact Us
If you have any questions or concerns about shipping and delivery, don’t hesitate to contact our customer support team at customer service email or phone number. We’re here to help!
Thank you for shopping! We appreciate your business and strive to provide you with an exceptional shopping experience.
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