Shipping: We calculate your shipping cost based on the weight of your package. You can find out how much shipping will cost by adding items to your shopping cart and clicking "checkout". These estimated shipping costs are for ground shipping within the con
Shipping:
We calculate your shipping cost based on the weight of your package. You can find out how much shipping will cost by adding items to your shopping cart and clicking “checkout”. These estimated shipping costs are for ground shipping within the continental US and exclude oversized items.
Here are our estimated shipping charges:
Orders up to $50.00: $17.95
$50.00 to $79.99: $19.95
$80.00 to $99.99: $21.95
$100.00 to $149.99: $24.95
$150.00 to $249.99: $29.95
$250.00 to $399.00: $34.95
$400.00 to $500.00: $37.95
Shipping is FREE for orders over $500 in the continental U.S. except when it has oversized items.
For international orders, please visit https://africaimports.com/international-shipping-policies
Our goal is to charge exactly the same amount that UPS or the Post Office charges for shipping your package. Our computer can not always get the exact amount correctly, however. In fact, we normally charge customers less than UPS charges us for shipping costs.
Returns:
You can return any item for almost any reason within 30 days of the original purchase date. However, there is a 10% restocking fee for returns made after 30 days. We do not accept returns beyond 60 days of the purchase date. Please include the invoice with your return, as returns received without proper documentation may result in delays and fees.
For more information on our returns policy, please visit https://africaimports.com/returns/
At Our Store, we aim to deliver your orders as quickly and efficiently as possible. Below you will find everything you need to know about our shipping and delivery process.
Shipping Methods & Rates
We offer a variety of shipping options to meet your needs. The cost of shipping depends on the shipping method you choose, the destination, and the size of your order. Please refer to the shipping options available at checkout for more details.
Express Shipping: Delivery within 3-5 business days (next-day delivery for some locations).
International Shipping: Available to selected countries. Delivery time and shipping fees will vary based on destination.
Processing Time
Orders are typically processed within 1-2 business days from the time your order is placed. Please note that during peak seasons or promotional periods, processing time may be slightly longer.
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information so you can monitor the status of your shipment. You can also check the status of your order in your account under “Order History.”
Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected. For international orders, customs processing may cause delays, which are beyond our control.
Domestic Orders: Typically arrive within 3 business days.
International Orders: Delivery times may range from 7 business days, depending on the destination country and customs clearance times.
Lost or Damaged Packages
While we take great care to ensure your items are packaged securely, accidents can happen. If your order arrives damaged or you believe it’s lost, please contact us at customer service email or phone number within 7 days of receiving your package. We will investigate the issue and provide a solution.
Contact Us
If you have any questions or concerns about shipping and delivery, don’t hesitate to contact our customer support team at customer service email or phone number. We’re here to help!
Thank you for shopping! We appreciate your business and strive to provide you with an exceptional shopping experience.
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